[17/04/2024] Hybrid Public Lecture: “The Implementation of the Total Quality Management (TQM) Model in Higher Education and its Possible Success at the Primary and Secondary Education Level”

The Postgraduate Programme "Educational Leadership and Policy" of the Open University of Cyprus (OUC), and the Cyprus Association of Educational Leadership, are co-organising on April 17, 2024 a hybrid talk titled "Implementing the Total Quality Management (TQM) Model in Higher Education: Potential Applications in Primary and Secondary Education". The invited speaker is Dr. Iman Rabah Dean of Quality Assurance and Associate Professor of Management, Leadership and Policy at the Modern University for Business and Science (MUBS). The lecture will shed light on adapted business models within various educational levels, and will offer insights into the integration of TQM principles across higher, secondary, and primary education sectors. The event will be held at 18:30 (GMT+3 / EEST) at the Main OUC Building (33 Yiannou Kranidioti Avenue, 2220 Latsia, Nicosia), and will be broadcasted live through the OUC e-learning tools at this weblink: https://bit.ly/3qc8lTL

The purpose of this hybrid lecture is to highlight the modified business models used in higher, secondary, and primary education. The focus is on a modified Total Quality Management (TQM) model that does not damage the scholarly values of higher education, and which enhances professional autonomy, including academic freedom and academic quality in teaching and research. While TQM practices are well established in higher education, their application in primary and secondary schools is less well established. Hence, the lecture will introduce different applications of TQM in school education, and several case studies will be examined and described providing insight into the effect of TQM practices on school environments.

Dr. Iman Rabah is Dean of Quality Assurance at the Faculty of International School of Business at the Modern University for Business and Science (MUBS) in Lebanon. Her  main teaching experience is in Business Research, Business Statistics, Research Methods, Quality Management, Cross-Cultural Management, Leadership, Strategic Management, Educational Management, and Change Management at the undergraduate and postgraduate levels.


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